Integrations
Amaze your guests, boost your revenues and automate your operations with Hoteza's powerful integrations
hotel
Hoteza follows the concept of Smart Hotels and develops integrations with various hotel IT systems to allow centralized control and monitoring of the entire hotel.
We believe in a complex approach where guests, property management and hotel operations are viewed as one whole picture. To connect all pieces together, we ‘befriend’ various hotel IT systems with the Hoteza solution. When converged, those systems provide a personalized guest experience that is based on efficient hotel operations and smart interactive environments.
- Automate guest orders workflow
- Increase transactions accuracy
- Boost your revenues
Sales of ancillary services and goods become feasible with Hoteza integrated Points-of-Sale. Guests will see advertisements on many screens, will browse catalogues and can order services, goods, foods or drinks with a few touches or clicks.
Integration allows orders to be passed directly to POS. The guest’s order may be forwarded automatically to the kitchen’s printer, so that hotel staff can immediately see the order and start serving it right away.
- Continuous buyer’s journey from promotion to booking and purchasing of a service
- List available in-house services with pictures, descriptions and videos
- Allow immediate booking of a service with ancillaries up-sell
With Hoteza POS integration, guests can easily book a table in a hotel restaurant. They can even pre-order food and drinks, to reduce waiting time. The restaurant’s Host or Maître d’ will have information about the guest coming, and the cooks, butlers and servers will know what to do and when to do it, so that when guests arrive, they will be amazed at how well they are being served.
Spa procedures, gym and pool training, and other ancillary services can be booked via the Hoteza system, integrated with POS. Guests simply browse through the catalogue, pick whatever they prefer and book the service with a few clicks. Hotel staff will see their order immediately, can confirm the time and prepare for a guest coming to use the service they booked.
- Optimise staff workload
- Automate tasks
- Decrease failure chance
- Check efficiency reports
Staff, managers, inventory, guests… How to connect them together to allow flawless hotel operation? Hoteza responds by being integrated with SOS systems. Task management, make-up-room requests, direct messaging between guests and reception, advanced room status monitoring, collection of statistics and more.
Keeping normal routines operating like clockwork is a must for a good hotel - but, being one step ahead of the guest's thinking, takes the hotel into the top league. Advanced insight into guests' imminent needs and future demands is provided by Hoteza, integrated with SOS.
- Enhance guest experience
- Control A/C, blinds, lights, DND/MUR
- Create various welcoming and waking up scenes
- Impress your guests
Hoteza GRMS integration introduces a new way of interacting between the guest and the room. Instead of going here and there to switch, click and adjust various buttons and dialers around the room, guests can simply use a TV remote, in-room tablet or even their smartphones to control it all.
When a guest checks in, the PMS tells Hoteza to change the room's status to “Occupied” and to adjust the temperature to the preferred level as the guest goes to their room.As the guests enter the room, Hoteza activates the welcome scene: turns the lights on, plays music, opens curtains, and displays a personalized greeting on the TV.
- Unlock rooms with guests’ own devices
- Take comfort to a new level
- Ready for self-check-in integration
- Increased security
Hotels equipped with the Hoteza system have the option to issue mobile keys, replacing classic keycards. This enables true self- check-in for guests and eliminates unnecessary contact with the receptionist. Guests can get their mobile key automatically and go directly to their room to use their own smartphone, with an uploaded mobile key, to open the door.
The Hoteza Mobile Key saves time for guests and hotel staff, as well as increasing security, and introduces more ways to automate the guest’s arrival.
- Set-top box free operation
- Save investment and maintenance costs
- Proactive cloud monitoring
Hotels investing in Hospitality Smart TV sets and installing the Hoteza TV solution don’t have to hassle with set-top box updates and fixes and can control all TVs and room devices via a convenient and integrated Hoteza administration interface. Hoteza ensures a plug-and-play experience, minimizing installation costs and configuration time.
Hotel managers can experience reduced maintenance costs, while guests enjoy uninterrupted access to services provided via in-room TV, tablets and the hotel-branded mobile app. All that is achieved with the help of proactive monitoring, where IT staff can step in and fix issues before guests start complaining and before it becomes a problem for hotel managers.
We’re keeping up with industry trends and keeping our solutions aligned with the trends and demands of our customers. Whenever your project requires a special touch, we can integrate that specific block into our solution. The same can be done by others as we keep our API open and well documented.
