Privacy Policy

Hoteza Limited («us», «we», or «our») operates the https://hoteza.com website.

Our company is registered at 11 Meneou, Kiti, Meneou 7550, Cyprus.

We create smart solutions which help hotel guests to receive the most positive emotions of their stay.

This page informs you of our policies regarding the personal data processing when you visit our site or use our services.


What personal data do we collect and why?


In our website we use technically necessary cookies and analytics cookies to ensure that we give you the best experience on our website. For more detailed information about the cookies we use, see our Cookie Policy.

We also may collect your contact details (e.g., name, phone number and email) if you fill the contact form on our website. This data will be used to contact you at your request and we will not use this data for direct marketing. We store these data for a period of 1 years from the last request and, of course, we can delete your data at any time earlier on your request.

We may also collect some personal data when providing our services (e.g., Self Check-in service).

We are obliged to notify Data Subjects individually about this.

We are fully transparent and provide all necessary information to the Data Subjects.

You can also see our Data Protection Policy.


What are your data protection rights?


We respect the following rights of the Data Subjects and guarantees their observance.

  • The right to be informed. Individuals have the right to be informed about the collection and use of their personal data. This is a key transparency requirement.
  • The right of access. Individuals have the right to access their personal data.
  • The right to rectification. Individuals have the right to request for rectification their inaccurate personal data, or complete it if it is incomplete.
  • The right to erasure («the right to be forgotten»). Individuals can make a request for erasure their data. The right is not absolute and only applies in certain circumstances.
  • The right to restrict processing. Individuals have the right to request the restriction or suppression of their personal data. This is not an absolute right and only applies in certain circumstances. When processing is restricted, we are permitted to store the personal data, but not use it.
  • The right to data portability. The right to data portability allows individuals to obtain and reuse their personal data for their own purposes across different services.
  • The right to object. Individuals have the right to object to the processing of their personal data in certain circumstances. E.g. Individuals have an absolute right to stop their data being used for direct marketing.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.


How to contact us?


If you have any questions regarding the processing of your personal data or you would like to exercise one of your data protection rights, please contact us by email: privacy@hoteza.com