Hoteza Check-in

User friendly and accessible web-based check-in solution for all type of accommodation

Hoteza Mobile Check-in

Hoteza Mobile Check-in will make the check-in process faster and smarter for your guests, additionally increasing your revenue by offering amenities at the right time and the right place!

  • Certified integrations with PMS

    All data provided by guests will automatically go into the management system. Integration helps saving time for the guests, and ensures the highest level of service by giving staff more time to focus on guests rather than the check-in process.

    Integrations logos
  • ID Verification

    With Hoteza Mobile check-in OCR and real-time biometrical face matching solution, the process of guest identification becomes faultless and more accurate. This makes documents check faster and more secured.

    ID Verification
  • Upselling
    and upgrades

    During the check-in process, guests will be offered to upgrade a room and order services so your hotel can generate extra revenue.

    Upselling and upgrades

Mobile Check-In Guest Journey

Explore Hoteza check-in process with every guest step

  • Before stay
  • Guest details
  • ID Verification
  • Upsales
  • Before stay

    Before stay

    Few days before the check-in day, the guest will recieve an customized email invitation to start the mobile check-in. By clicking the link, guests will be taken to a personalized webpage with a welcome screen with the offer to start the check-in process.

  • Guest details

    Guest details

    Customized fieds where guests can provide their personal information e.g address, phone number, etc.

  • ID Verification

    ID Verification

    Guests can add their ID or Passport with a further OCR process. ID verification process with a real-time guest photo will match the provided ID and biometrical results of face matching.

  • Upsales

    Upsales

    On this page, the guests can add additional services from the hotel to their order, for example: transfer, a bottle of champagne, in‑room breakfast, and many more.

  • Stay summary

    Stay summary

    On this page, the guest must put their signature and choose a payment method. The guest can also add a special request to his stay.

  • Payment

    Payment

    Hoteza Payment Gateway allows the guests to pay immediately using any payment card and method. It allows the hotel to hold the deposits and proceed recurring payments, save time and money on printing checks, and avoid payments dispute.

  • Mobile key

    Mobile Key

    To activate the Mobile Key, guests need to download the offered App. Inside the app, the guests need to authorize the credentials and pin code in order to activate the mobile key. On arrival, guests may proceed directly to their guest rooms and open the door with their smartphones.

  • Check out

    Check out

    Guests can see their charges on the App and make an express check-out if there are no credits or pay the amount first and then proceed to check-out.

  • Stay summary
  • Payment
  • Mobile key
  • Check out

Want to increase your hotel service level and revenue?

Schedule a demo to learn how Hoteza Check-in can benefit your property.

Phones

Hoteza Mobile App & Web App

Combine the functionalities of the Hoteza Mobile Application and offer various functionalities, including mobile key and more

  • Phone image

    Mobile Key

    Browse the menu, take a pick,
    pay online

  • Chat photo

    Chat with the hotel staff

    Easy communication with the hotel staff in built-in messenger

  • Menu photo

    In-room dining

    Browse the menu, take a pick,
    pay online

Unlimited customization opportunities and full compliance with hotel brand guidelines

Photo with different app interfaces

Beyond ordinary check-in

  • Kiosk check-in photo

    Hoteza Kiosk Check-in

    An in-house solution where your guests use the Hoteza Kiosk solution located at the Reception Zone to proceed with the Check-in/out, fill the Registration form, etc.

  • Assisted check in photo

    Hoteza Assisted Check-in

    Make the check-in process even more pleasant for your guest with the Hoteza Assisted Check-in solution. Now your hotel staff can use tablets to Check-in/out guests from any convenient place.

Integrations

Start earning now!

Schedule a demo to learn how Hoteza Check-in can benefit for your property.

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